Application Maintenance

FTT has specialized expertise and know how in maintaining enterprise-wide applications which have become increasingly complex and costly for many companies. Aging mainframe systems, the continued shift to client/server and Web-enabled systems, mergers and acquisitions, and global expansion have forced companies to spend more time, effort and money to keep their applications running at peak efficiency. As a result, IT departments are devoting a significant portion of their budgets and staff to day-to-day management tasks, instead of focusing on more mission-critical projects to promote business growth. To relieve the drain on their IT resources, FTT brings in complete end-to-end support to maintain and support the applications by providing

• Re-deployment of existing staff to new development efforts.

• Achieve higher user satisfaction.

• Lower existing maintenance costs.

• Provide better troubleshooting.

• Reduce response time.

• Improve stability, flexibility and security.

Our application maintenance and support methodology takes a two-staged approach to application maintenance, based on recognized best practices and supported by a stable, state-of-the-art infrastructure, which are described below:

Application support

“Spending on operations usually takes up over half the total IT budget, with much of the money going on support and maintenance” (Gartner 23rd December 2003).

FTT recognizes this huge hole that is burnt in the organization’s pocket and therefore we provide all the focus and intellectual effort of many organizations to build and support these applications at a fraction of their internal costs.

For many organizations, once an application has been completed, the original development personnel are released on to new projects. In fact, often as the application enters the testing phase, the development team is gradually reduced. This is not true for our offshore developers.

Typically, with us providing the Software’s Application Maintenance service, there is a significant reduction in the overall cost.

Reliable Skilled Temporary Consultants

For temporary staffing needs, regardless of whether your requirements are for just one month or several years, FTT associates operate under your supervision. Our team is placed on your location and reports to you directly.

Typical software support availability:

• Database design IMS, RDB, DB2

• Oracle, PL/SQL, Java Development

• Database Administration

• Networking and client server technology

• Peoplesoft

• Project Management

FTT consultants keep up with the latest technologies, software and procedures.

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